While you're showing units, meeting contractors, or handing over keys, Sven answers the phone, captures the unit and issue, books showings, and flags urgent maintenance so it gets a callback before everything else.

Sven captures the unit, the issue, and whether it's urgent (no heat, leak, lockout) so the right contractor gets called first.
Prospects book viewings inside the slots you've opened — no more voicemail tag.
Plumbers, electricians, and cleaners get routed to the maintenance lead — not the leasing office.
Sven keeps the line covered evenings and weekends and flags true emergencies for an immediate callback.
"Friday at 5pm used to be the worst — half the calls were leaks, half were prospects. Sven sorts them so the urgent stuff actually gets seen."